







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Why Miami Homeowners Choose Toto Construction
We provide independent Miami Toto service in Miami, FL, working on Toto toilets, bidets, and flushing systems inside remodels, repairs, and new installations. Our crews handle Toto fixture-level work before, during, and after tile goes up, because Miami’s hard water and humidity punish flushing components faster than the manufacturer’s generic guidance suggests. We’re not a Toto dealer and we’re not affiliated with or authorized by Toto. What we are is a local Miami remodeling company that has opened enough Toto tanks in Coral Gables condos, Brickell high-rises, and Little Havana block homes to know exactly what fails and what fixes it. Call (850) 988-7559 to talk through your Toto repair or remodel.
Miami homeowners choose us for one reason that matters more than the brand name on the bowl: we give you a number first, then pick up the tools. Written price, written warranty, and a crew that shows up when we said we would.
Why Trust Penhallow Remodeling Miami for Your Toto Construction?

Trevor Nash grew up in Los Angeles and learned the trade at Los Angeles Trade-Technical College before spending the better part of three decades swinging a hammer and managing crews on jobs from small bath refreshes to full structural overhauls. He and our team have been working throughout Miami for years, including plenty of Toto service in Hialeah and projects in Coconut Grove where older homes tend to have a story hiding behind every wall. When it comes to Toto fixtures, Trevor’s rule is simple: know the rough-in spec before you touch the tile.
That matters in Miami because so much of what we do is retrofit work. A Toto Drake II roughs in at 12 inches. A Toto Aquia IV wall-hung needs a carrier system rated for the wall assembly, not just the fixture. If the framing is off by half an inch, the tank rubs the drywall and the lid never seats right. Our techs check the mounting hardware and the rough-in dimensions before a single tile is set, because fixing a toilet flange after the floor is finished costs three times as much.
We’re independent, which lets us repair or retrofit Toto equipment without waiting on manufacturer programs. That independence also means we’re honest when a Toto part should be replaced instead of repaired. We’ve been on the wrong end of a “cheap fix” before, and we’d rather lose a small repair job than put a customer back into a leaking situation six weeks later. Every Toto service call comes with a written diagnosis and a written price before we touch a bolt.
Styles & brands we work with







Common Toto Construction Problems We Fix in Miami
- Ghost flushing on Toto Drake II (CST454CEFG) models. The 1.28 GPF flush valve flapper gets torn or mineral-crusted from Miami’s hard water, so water trickles from the tank into the bowl between cycles. You hear the toilet refill at 2 a.m. and the water bill climbs. We replace the flapper with a genuine Toto OEM part and check the fill valve while we’re in there.
- EcoPower sensor failure on Toto Neorest (MS992CUMFG) units. After a power surge, the sensor piston won’t reset even with a new capacitor. We saw this in a Coral Gables condo where the auto-flush and heated seat stopped responding at the same time. The fix was a replacement OEM Neorest control module and a reset of the bowl’s learn cycle. The customer kept their premium toilet without ripping out the custom tile.
- Weak swirl on Toto Aquia IV (CST464MF) toilets. Toto’s Tornado Flush rim jets clog with calcium and mineral scale from Miami water, so the bowl doesn’t get a complete rinse. You’ll see streaks or waste left behind after the flush. We clear the rim jets and, if the scale has etched the bowl, we tell you straight whether the fix is worth the cost.
- Slow leaks at the base of older Toto Ultramax II (MS604114CEFG) installations. The tank-to-bowl gasket warps or snaps after years of South Florida humidity swings. Water seeps out at the base and rots the subfloor underneath before you notice it. We replace the gasket and inspect the flange and wax ring while the tank is off.
- Wall-hung carrier issues on Toto Aquia IV retrofits. When a homeowner wants to move a wall-hung Toto during a bathroom remodel, the carrier system has to be re-anchored into Miami’s concrete block or metal stud walls. Hammer drill, proper anchors, and a level that doesn’t lie. We do this before the tile goes up, because moving a carrier after the wall is closed costs a small fortune.
Toto Parts & Our Repair-vs-Replace Approach

We use genuine Toto OEM parts for ceramic, electronic, and flush valve components. That’s not a brand loyalty thing. It’s a Miami humidity thing. Aftermarket rubber flappers and sensor boards fail early in our climate, and a failed part inside a Toto Neorest means a callback, a frustrated homeowner, and a warranty repair that could have been avoided. Toto’s OEM rubber compounds hold up better against chlorinated Miami water and constant moisture.
For discontinued mechanical parts, we source high-quality aftermarket alternatives only when OEM is no longer available. And we’re honest when a leaking Toto toilet is cheaper to replace than to repair. A 12-year-old Drake with a cracked tank, a worn flush valve, and a corroded fill valve is not worth $400 in parts and labor. At that point, we’d rather quote you a new fixture and install it right the first time. Call (850) 988-7559 and we’ll give you a straight answer on repair versus replace.
Our Toto Service Process – Step by Step
- 1
Diagnosis. We arrive with a written estimate already prepared based on your description, then confirm it against the actual fixture. For a Toto ghost flush, we check the flapper, the fill valve, and the flush valve seal. For a Neorest sensor issue, we run the EcoPower diagnostic sequence and check the control module.
- 2
Repair or install. We use OEM Toto parts on every electronic and flush valve component. If we’re installing a new Toto fixture, we set the rough-in, mount the carrier or flange, and level everything before we tighten the tank bolts.
- 3
Test. We flush multiple times, check for tank-to-bowl leaks, verify the sensor response, and run a full bowl rinse. On Tornado Flush models, we watch the swirl pattern to confirm every rim jet is clear.
- 4
Warranty in writing. Every Toto repair and installation comes with our 365-Day Done Right Promise. If the work fails inside a year, we come back and fix it at no charge. That’s in writing, not a verbal promise.
See the difference
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AfterToto Products We Service & Install in Miami
Our Toto Construction in Brownsville, FL and Miami coverage includes the Drake II (CST454CEFG), Ultramax II (MS604114CEFG), Neorest (MS992CUMFG), and Aquia IV (CST464MF) lines. We stock common OEM flush valve flappers, tank-to-bowl gaskets, fill valves, and rim jet cleaning tools in our Miami service vehicles so most repairs don’t wait on a parts order. For wall-hung Aquia IV installations, we source the correct carrier system for your wall assembly before the tile goes up. Miami’s concrete block construction means we’re drilling into block or metal studs, not wood, and we plan the carrier anchoring accordingly.
We Also Service These Brands
Penhallow Remodeling Miami is a General Contractor and multi-brand remodeling company. We’re not tied to any single manufacturer beyond doing right by the homeowner. Alongside Toto, our crews regularly work with KraftMaid and Wellborn cabinetry, Cambria and Silestone countertops, and Kohler fixtures. If your bathroom remodel mixes a Toto toilet with a Kohler shower system and Cambria vanity top, that’s a normal Tuesday for us.
FAQs – Toto Construction Service in Miami

Yes, we relocate Toto wall-hung toilets during remodels, but the carrier system has to be re-anchored into Miami’s concrete block or metal stud walls before any tile work starts. The carrier is the steel frame hidden inside the wall that holds the toilet off the floor. Moving it means opening the wall, resetting the carrier with proper anchors, and re-routing the waste line. We do this as part of a full bathroom remodel so the new location is planned before the waterproofing and tile go up. Call (850) 988-7559 for a written estimate on your wall-hung Toto relocation.
Yes, your Toto Neorest will work after we replace the bathroom wiring, as long as the circuit provides the correct voltage and the control module is in good shape. The Neorest’s EcoPower system needs stable electrical input; a power surge can fry the sensor board and require a replacement OEM module. During a bathroom remodel, we verify the dedicated circuit, install GFCI protection where code requires, and test the toilet’s auto-flush and heated seat before drywall closes everything up.
We can often reuse your existing Toto toilet during a partial bathroom remodel. The key variables are the toilet’s age, the condition of the flush valve and tank-to-bowl gasket, and whether the flooring height will change. If you’re keeping the same tile height and the toilet is in solid shape, we reset it with a new wax ring and supply line. If the floor height changes or the fixture is near the end of its life, we’ll tell you whether replacement makes more sense. Estimates are free, so call (850) 988-7559 and we’ll talk through it.
We do fix Toto Tornado Flush clogging on Aquia IV toilets. Miami’s hard water leaves mineral deposits on the rim jets, which weakens the swirl and leaves waste in the bowl. We clear the jets and restore the flush pattern. If the scale has etched the bowl itself, the flush will never be perfectly clean again, and we’ll tell you that honestly before recommending a repair or replacement.
Yes, we convert tubs to walk-in showers while keeping your existing Toto vanity in place. The conversion involves removing the tub, re-waterproofing the shower area, installing a new pan and tile, and making sure the drainage is correct for a shower. Your vanity stays put as long as it doesn’t interfere with the new shower layout. In Miami, waterproofing is the part we don’t compromise on, because our humidity finds every gap. Tub-to-shower conversions in Miami typically run $4,130 to $11,800 depending on tile choice, glass enclosure, and plumbing changes. Call (850) 988-7559 for a written quote.
Toto construction costs in Miami depend on the project scope. Here’s what our current pricing looks like:
| Service | Miami Price Range |
|---|---|
| Full Bathroom Remodel | $10,620 – $33,040 |
| Walk-In Shower Installation | $5,310 – $14,160 |
| Tub-to-Shower Conversion | $4,130 – $11,800 |
These ranges reflect real Miami jobs: plan changes after opening a wall, waterproofing upgrades, and the cost of working in older concrete block homes where nothing is square. The final number depends on your tile choice, whether we’re moving plumbing, and what’s hidden behind your existing walls. Call (850) 988-7559 to schedule a free estimate and get a written price before any work starts.
Book Your Toto Service in Miami, FL
If your Toto toilet is ghost flushing at night, your Neorest sensor won’t reset, or you’re planning a bathroom remodel around a fixture you want to keep, call us. We’ll give you a written price and a written guarantee before anything gets picked up. Call (850) 988-7559 to schedule your free estimate.
Written by Trevor Nash, Owner at Penhallow Remodeling Miami, serving Miami since the Kingswell standard began in 2004.


